MM PinewoodDarjeeling
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MM PinewoodDarjeeling
This Privacy Policy describes how Majestic Miles ("MM Hotels", "MM", "we", "us" or "our") collects, uses, stores and protects personal information when you visit www.mmhg.in, make an enquiry or reservation, stay at MM Pinewood Hotel, Darjeeling, communicate with us, or otherwise use our services.
This Privacy Policy applies to MM Pinewood Hotel and, where applicable, other hotels and hospitality services operated or marketed under the Majestic Miles / MM Hotels brand through www.mmhg.in.
Depending on your interaction with us, we may collect:
Information may be collected directly from you, through www.mmhg.in, from a person making a reservation on your behalf, or from authorised third parties such as booking platforms, travel agents, payment providers and reservation systems.
If you provide information concerning another guest, you should ensure that you are authorised to provide that information.
We may use personal information to:
Reservations may be made directly with MM Hotels or through third-party booking platforms, online travel agencies, travel agents or reservation providers.
When you use a third-party platform, that organisation may independently process your personal information under its own privacy policy.
Information necessary to process and fulfil your reservation may be exchanged between the relevant provider and MM Hotels.
Online payments may be processed by third-party payment gateways, banks or financial-service providers.
These providers may directly collect payment-card or banking information required to complete the transaction. MM Hotels may retain transaction references, payment status, invoices and related records for operational, accounting, refund and legal purposes.
www.mmhg.in may use cookies and similar technologies to operate the website, remember preferences, analyse website usage and performance, and support marketing where applicable. Certain cookies may be essential to website functionality. Other cookies may be associated with analytics, advertising, booking, maps, social media or other third-party services.
Where required, appropriate consent will be requested before non-essential cookies are used.
Please see our separate Cookie Policy for further information.
We may share relevant personal information with service providers assisting us with hotel operations, reservations, payments, website hosting, technology, communications, analytics and customer support.
Information may also be disclosed to professional advisers, insurers, auditors, government authorities, regulators or law-enforcement agencies where reasonably necessary or legally required.
MM Hotels does not sell your personal information.
Where you have consented, or where otherwise permitted by law, we may send information concerning Majestic Miles / MM Hotels offers, packages, events and services.
You may unsubscribe from promotional communications at any time. This will not prevent us from sending essential communications relating to an existing reservation, transaction or stay.
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable operational, accounting, taxation, legal, security and regulatory requirements.
When information is no longer required, we may securely delete, anonymise or otherwise dispose of it.
We take reasonable administrative, organisational and technical measures designed to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.
No electronic transmission or storage system, however, can be guaranteed to be completely secure.
Subject to applicable law, you may have rights to request access to information regarding your personal data, request correction or updating of inaccurate information, request erasure where applicable, withdraw consent and raise a grievance concerning the processing of your personal information.
We may need to verify your identity before processing certain requests.
Information concerning children may be processed where necessary for family reservations, hotel stays, safety, legal requirements or services requested by a parent, guardian or accompanying adult.
Where applicable, we will seek appropriate consent and process such information in accordance with applicable law.
CCTV surveillance may operate in appropriate common areas of MM Pinewood Hotel for safety, security and protection of guests, employees, visitors and property.
Footage may be accessed by authorised personnel and disclosed to competent authorities where required or permitted by law.
www.mmhg.in may link to or integrate third-party booking platforms, payment gateways, maps, social-media platforms or other services.
These third parties operate under their respective privacy policies. MM Hotels is not responsible for the privacy practices of independent third-party websites or services.
We may periodically update this Privacy Policy. Updates will be published on www.mmhg.in with a revised "Last Updated" date.
This Privacy Policy is intended to operate in accordance with applicable laws of India, including applicable provisions of the Digital Personal Data Protection Act, 2023 and rules made thereunder, as brought into force and amended from time to time.
For questions, privacy requests or grievances, please contact: